![]() In the Apple TV app on your Mac, click the Remote button under Devices in the sidebar, then type the 4-digit code. Use a remote desktop client to take over the users Mac in real time. If it’s not your first time using iTunes Remote: Tap Settings, then tap Add a media library. Rescue Remote Access makes it easy to connect to any Mac, iOS or Android device. Every time TeamViewer runs, a new password is automatically generated, so a remote connection cannot be made to your computer twice using the same login information. If it’s your first time using iTunes Remote: Tap Connect Manually. For this we use TeamViewer, a highly secure application that connects us to your device only when you authorize us to. In most situations we will need to connect to your iOS device remotely to see or work on the problem. You will cheer and breathe a sigh of relief.We will solve the issue you are having.We will establish whether we can help you, if we are able to assist right away, or if we need to schedule another time to assist. ![]()
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